FAQ — Soft Flame Living
1. Are your candles handmade?
Yes, all our candles are carefully handcrafted. Each piece is individually made, which makes every candle unique.
2. What materials do you use?
We use high-quality wax and carefully selected decorative elements to ensure a clean burn and a beautiful aesthetic.
3. Do your candles have a strong scent?
Our candles are designed to create a subtle and приятный аромат without being overpowering, making them perfect for everyday use.
4. How long do the candles burn?
Burn time depends on the size and design of the candle, but most of our candles provide long-lasting and steady burning.
5. Are the candles safe to burn?
Yes, when used properly. Always place candles on a heat-resistant surface and never leave them unattended while burning.
6. Do you ship internationally?
Yes, we offer shipping across Europe. Delivery times may vary depending on your location.
7. How long does shipping take?
Orders are typically processed within 1–3 business days. Delivery usually takes 2–5 business days within Europe.
8. Can I use the candle as decoration only?
Absolutely! Many of our candles are designed to be both functional and decorative.
9. Do you accept returns?
If you have any issues with your order, please contact us and we will do our best to help.
10. Can I order in bulk or customize candles?
Yes, we may offer custom or bulk orders. Please contact us for more details.